Welcome to Coolzino Casino. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User", "Player", "You") and Coolzino ("we", "us", "our", "Coolzino casino") governing your access to and use of our online gaming platform, including the Coolzino app, website, and all related services.
By creating a Coolzino account, completing the Coolzino register process, or using the Coolzino login functionality, you acknowledge that you have read, understood, and agree to be bound by these Terms.
References to "you" and "your" denote the User. Headings are for convenience only and do not affect interpretation. Words importing the singular include the plural and vice versa.
You must be at least 18 years of age or the legal age of majority in your jurisdiction (whichever is higher) to use Coolzino services. We strictly prohibit minors from accessing our platform.
Coolzino casino operates under Italian gaming regulations. Users must be physically located in Italy to access real-money gaming features. Use of VPN or location-masking technology is strictly prohibited.
When completing the Coolzino register process, you must:
We reserve the right to request additional documentation at any time to verify:
Failure to provide requested documentation within 30 days may result in account suspension and forfeiture of balances.
You are solely responsible for all activities conducted through your Coolzino account. You must immediately notify us of any unauthorized access to your Coolzino login credentials.
The following actions constitute material breaches of these Terms:
Coolzino reserves the right to suspend, restrict, or permanently close your account if:
Coolzino casino accepts various payment methods as displayed during the deposit process. All transactions must be conducted through payment instruments registered in your name.
| Limit Type | Minimum | Maximum |
|---|---|---|
| Single Deposit | €10 | €5,000 |
| Daily Deposit | No limit | €10,000 |
| Monthly Deposit | No limit | €50,000 |
Withdrawal requests are subject to the following conditions:
All deposits must be wagered at least once before withdrawal, unless you are closing your account permanently. Any Coolzino bonus funds are subject to specific wagering requirements detailed in the applicable promotion terms.
Each Coolzino bonus is governed by specific terms displayed at the time of the offer. General provisions include:
The Coolzino bonus for new players is available once per account upon completion of the Coolzino register process. Specific wagering requirements, game restrictions, and maximum bet limits apply as stated in the promotion details.
Unless otherwise specified, all bonus funds and associated winnings expire 30 days after issuance if wagering requirements are not met.
All games on the Coolzino platform use certified Random Number Generators (RNG). Any attempt to interfere with game mechanics or outcomes will result in immediate account termination.
Each game displays minimum and maximum betting limits. While using bonus funds, maximum bet limits may be reduced (typically €5 per spin/bet).
Coolzino employs sophisticated monitoring systems to detect irregular play patterns. Activities that may be flagged include:
In the event of a game malfunction, all affected bets are void, and funds are returned to player accounts. Coolzino is not liable for any losses arising from technical issues beyond our control.
Coolzino casino is committed to promoting responsible gaming. We encourage all players to regularly assess their gaming habits and set personal limits.
Through your Coolzino account settings, you can access:
Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period. All marketing communications will cease, and your Coolzino login will be disabled.
If you believe you may have a gambling problem, please contact Italian support organizations such as:
All content, trademarks, logos, and intellectual property on the Coolzino platform, including the Coolzino app, are owned by or licensed to us. The "Coolzino" brand name and associated marks are protected by intellectual property laws.
You are granted a non-exclusive, non-transferable license to access and use Coolzino services for personal, non-commercial entertainment purposes only.
You may not:
Coolzino processes personal data in accordance with GDPR and Italian data protection regulations. Detailed information is available in our Privacy Policy, which is incorporated into these Terms by reference.
We may share your information with:
By creating a Coolzino account, you consent to receive promotional communications about Coolzino bonus offers and platform updates. You may opt out at any time through account settings.
While we strive for continuous service, Coolzino does not guarantee uninterrupted access to the platform. We are not liable for losses resulting from technical issues, maintenance periods, or circumstances beyond our control.
To the maximum extent permitted by Italian law, Coolzino's liability is limited to the amount of funds in your account. We are not liable for:
Coolzino is not responsible for delays or failures in performance resulting from acts beyond our reasonable control, including but not limited to natural disasters, war, terrorism, strikes, or government actions.
If you have a complaint regarding Coolzino services:
If you are dissatisfied with our resolution, you may escalate the matter to:
These Terms are governed by the laws of Italy. Any disputes shall be subject to the exclusive jurisdiction of Italian courts.
Coolzino casino reserves the right to modify these Terms at any time. Material changes will be communicated via:
Continued use of Coolzino services after the effective date of revised Terms constitutes acceptance. If you do not agree to changes, you must cease using our services and close your account.
You may request account closure at any time by contacting customer support. Upon closure:
Coolzino may close your account immediately if you breach these Terms. In such cases, bonus funds and potentially real-money winnings may be forfeited.
These Terms, together with our Privacy Policy and specific game rules, constitute the entire agreement between you and Coolzino.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Failure by Coolzino to enforce any right or provision of these Terms does not constitute a waiver of such right or provision.
You may not assign or transfer your rights under these Terms. Coolzino may assign its rights and obligations to any affiliated entity or successor organization.
These Terms are provided in English. In case of discrepancies between translated versions, the English version shall prevail.
For questions regarding these Terms and Conditions, please contact Coolzino through:
By using Coolzino casino services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Coolzino as your gaming destination.